live chat software, no ongoing costs
Includes 1 full license for up to two operators, installed on your hosting and tested. No ongoing monthly fees (excludes website hosting services). Main features:
Intuitive Public Chat Interface With Unlimited Departments - When a user clicks on the "chat now" link or button you can have the system request which department they wish to chat with or you can start chat with a specific department.
Reliable & Easy To Use Public Chat -
The live chat solution has a friendly, easy to understand chat interface. The public chat screen of the main panel is a simplistic yet powerful screen. It gives your visitors access to printing/emailing transcripts, sound options, and more.
Transcript Options -
During or after the chat your visitor has the option of either printing or emailing the full chat transcript to any email address.
Pre and Post Chat Survey Options -
Ask for additional information before or after your chat. This information can then be viewed by the operator during the chat or shown in the reporting area for the operators / admins.
Operator Rating -
Visitors can rate operators once their chat session is complete. The reporting section of the system takes this information and figures out the average user rating, average rating for department and more.
Monitor Multiple Web Sites With A Single Installation -
The software allows you to monitor any number of websites with a single installation. It is as simple as copy and pasting HTML into any site you wish to monitor/chat with!
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